Shipping policy
Processing & Turnaround Time
- Our current turnaround time is up to 16 business days from the date your order is placed.
- Business days do not include weekends or holidays.
- Orders may ship sooner than the stated turnaround time, but we cannot guarantee early shipment.
Shipping Methods
- Orders are shipped through trusted carriers, including USPS and other major shipping providers.
- Shipping options and rates are displayed at checkout before purchase.
Tracking Information
- Once your order ships, you will receive a tracking number via email.
- Please allow up to 24 hours for tracking updates to appear.
Delivery Times
- Delivery estimates are provided by the shipping carrier and begin once your package has been shipped.
- We are not responsible for carrier delays caused by weather, holidays, or other circumstances beyond our control.
Shipping Charges
- All shipping charges are calculated and displayed at checkout.
- By completing your purchase, you agree to the shipping charges shown at checkout.
- We do not add additional shipping or delivery fees after an order has been placed.
Incorrect Addresses
- Customers are responsible for providing the correct shipping address.
- Orders returned due to an incorrect or incomplete address may require additional postage for reshipment.
Lost or Damaged Packages
- Once a package has been accepted by the carrier, we are not responsible for lost, stolen, or delayed packages.
- If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and item.
Contact Us
If you have any questions regarding your order, please contact us and we’ll be happy to assist you.
By placing an order, you acknowledge and agree to our current processing time of up to 16 business days and the shipping policies outlined above.